Setting up Login Security

The Customer Portal requires Portal Users to set their account passwords in such as way that it meets some pre-configured requirements. While these security parameters are configured during the install, Security Administrators of the Customer Portal have the ability to change these system-wide configurations.

To set up password configuration, perform the following steps:

1. From the menu pane on the left-hand side, navigate to Business Admin >Master Configurations > Login Security.
2. In the Login Security tab that opens, under Security Configuration, enter the Number of Passwords To be Remembered, Minimum Password Age In Days, and Password Expiry In Days.
3. Set the Minimum Password Length.
4. Enter the Account Lockout Threshold. It defines the number of times a user can try to log in with incorrect credentials before the system locks that user.
5. Next, enter Account Lockout Duration in Mins that specifies the number of minutes the account will be locked when the user is locked out.
6. From the dropdown list, select the Number of Security Questions that the user would have to configure while setting up the password for the first time.

7. With all details filled in, click to save the security configuration.